Ensuring the highest quality since 1975

 

 April 08, 2014

 

 

Please do not panic because today, on April 8 of 2014, Microsoft Corp. will end its support for the Windows XP operating system.

 

After 12 long years of receiving security updates, having Microsoft technical support answering phone calls or emails, and confidently receiving third-party support for new software products and peripherals, that will all end next Tuesday. Microsoft is encouraging its user base to migrate away from Windows XP to a more modern version of Windows, namely Windows 7 or Windows 8. Microsoft is also cutting support for Office 2003, so that productivity software you’ve been enjoying on that old PC will also need to be upgraded. Just like Windows XP, it will no longer receive assisted support, software updates, or security patches. Without that sort of service from Microsoft, anyone running either Windows XP or Office 2003 risks attack from a hacker that takes advantage of an un-patched vulnerability or exploit. Aside from the security risks, businesses that have to meet compliance standards may also face risk of breaching their regulatory obligations by not upgrade the software.

 

Windows operating systems have always had problems with security but we a Transduction do not know of any client that ever had any problem with any invasion by a hacker. Theoretically it is possible but in practice it just never happened on any of Transduction 130,000 industrial computers that are in use.

 

Because Microsoft will stop answering questions about Windows XP is not a big deal, because we have never called them for any support. We have always been able to solve any problems with other means.

 

Most problems we have seen with Windows XP are due to improper shutdown procedures or glitch of power, where the computer will stop in the middle of write operation, creating bad blocks on the disk drive.  We have seen some viruses and malware problems when email is used.

For these reasons we strongly recommend purchase of a spare disk drive with image transfer software on a bootable USB stick. Repair of the Windows with the install CD is a very tedious procedure and often it is not successful. Disk drives are cheap these days so please have spare drive in your drawer for a peace of mind. $150 investment can save you thousands of dollars of expensive down time.

 

Please note that most of the latest PC motherboards are not compatible with Windows XP. This is because they have chipsets that are designed to work with Windows 8. Transduction however will continue to supply industrial computers that are fully compatible with Windows XP. We still supply computers that are compatible with Microsoft DOS, Windows 95, Windows 98 and Windows NT. Long term support is essential for the industrial plants.

 

This is not the first time that Intel and Microsoft have neglected needs of the industrial clients. Both are market driven corporations that need to generate profit for their shareholders and industrial market is just too small for them for continuous support. This is the job for a smaller company like Transduction that can provide reliable long term support and this is why we are years in this business for 40 years.

 

If you are concerned about security of Windows XP and the computer is connected to external Internet network, software firewall should be used. Some more sophisticated routers allow for special settings to block the intruders or give permission for data exchange only with domain defined by you or with a with specific IP address. These routers offer far better protection against hackers than any software patches from Microsoft:

  • Block access to Web sites based on domain, URL pattern, or content category.

  • Block downloads based on file type.

  • Block applications that access the Internet, including IM, music services, and software update utilities.

  • Integrate with "safe search" filters built into popular images search engines.

  • Provide integrated gateway and desktop spyware protection.

Transduction will continue to offer computers with embedded Windows XP operating system for at least another 10 years. We will install the version with last security patches from Microsoft plus we can install Symantec anti-virus and firewall software for reasonable level of protection of your system.

 

We like Windows XP and we will continue to use it on our office computers. We promise to let you know if we hear of any security problems reported by other clients. Our mission is to keep your industrial computers running 24/7 and we intend to do just that.

 

But for now – please do not panic and take your time to budget for a spare drive, Symantec protection software and good router with a firewall.

 

For any questions related to end of support of Windows XP by Microsoft contact: support@transduction.com

 

 

Please call 1-800-268-0427 between 09:00 and 18:00 EST for additional information and sales assistance!

 

Transduction Team

 

 

 

Transduction is an established manufacturer (1975) of reliable industrial rack mount and panel mount computers, LCD monitors and systems for power utilities, process control, military and telecommunications. We offer rapid prototype development and manufacturing services.  Production and service records of each computer or system are kept to assure maximum reliability and support. All Transduction products have a warranty of 3 years but they are designed for maximum longevity to minimize cost of service.

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